CANCELLATION POLICY
 
INITIAL ENROLLMENT OR PARTICIPATION: You may cancel at anytime within the first three (3) days of the initial purchase. ALL SALES ARE FINAL THREE DAYS AFTER PURCHASE.  Any cancellation beyond that period will result in the purchaser being charged for the entire program for the initial year.  Upon cancellation, your credit card will be billed for the balance of the program’s initial year charge, less any amounts previously paid on the initial enrollment or participation.

RENEWAL:  Your membership will be automatically renewed at the end of your annual payment plan and converted to a monthly payment plan billed at $29.95 per month (a $35 savings) so you may continue to receive the many benefits from The Prevention Plan.  You may cancel at the end of the initial participation period without any additional charges incurred.  If you cancel your membership on any date after the first day of your monthly renewal billing cycle (your monthly billing cycle will begin on the first day of your renewal term, which is the first day following the anniversary of your initial enrollment, and on the same day of each month thereafter), you will be charged for the entire month.   In addition, if you cancel after your renewal date, and if lab work has been initiated, you will be charged the monthly fee for the current billing cycle and a one-time cancellation fee of $75.  If renewal lab work HAS NOT been initiated, and cancellation occurs after the 1st day of your monthly billing cycle, you will be charged only the monthly fee for current billing cycle.

To cancel, you must provide U.S. Preventive Medicine with verbal and written Notice of Cancellation within those three business days by doing one of the following:

Call a Customer Care representative at 866-713-0999 as well as send an e-mail to: customercarecenter@thepreventionplan.com or,

Call a Customer Care representative at 866-713-0999 as well as send a dated letter by certified or overnight mail to:

The Prevention Plan
Customer Care Center
12740 Gran Bay Parkway
Jacksonville, FL 32258

In the event blood work was drawn, either at the workplace or a laboratory, you are responsible for costs incurred by the lab that contracts with U.S. Preventive Medicine to provide those services.

If you follow this policy, you may expect a full refund to be credited to your debit or credit card provided at registration within 30 days following receipt of your Notice of Cancellation.